SuperPPC Support

For account, billing, plugin, or advertising-data questions, email support@superppc.ai.

What to include

  • Your SuperPPC account email.
  • Whether you are using Codex, ChatGPT, another MCP client, or the website.
  • The approximate time of the issue and the tool or platform involved.
  • The exact error message and steps needed to reproduce it.

Do not send passwords, access tokens, refresh tokens, payment card details, or private API keys.

Plugin connection help

If the SuperPPC plugin cannot connect, disconnect it from your AI client, confirm that you can sign in to SuperPPC, then connect it again and approve the requested read permission. Include the client name and connection time if the problem remains.

Privacy and security

Privacy requests can be sent to privacy@superppc.ai. For a suspected security issue, email support with “Security” in the subject and avoid including exploit details or secrets in the first message.